Know your customers, predict their next move

The relationship between suppliers and builders needs to be mutually beneficial and how it can generate loyal customers for suppliers.

The key to a healthy relationship is communication and setting realistic expectations. Both sound very simple, but in most cases where relationships sour, these two factors have crumbled. 

Custom home builders and suppliers need to have a synergistic relationship to be successful in the construction industry. Suppliers want to offer custom home builders the materials they need to complete high-quality projects quickly and efficiently. Builders rely on suppliers to provide those materials at prices that allow them to make a profit. Price volatility in the construction industry can be a pain point across the board. Still, technology can help keep all parties informed to avoid unwanted surprises and enough time to plan and make necessary adjustments.