Buildxact, an estimating and project management software for dealers and custom home builders, announced today.
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Centralized customer relationship management
Understanding your customers starts with your customer data. With Buildxact’s CRM, you can easily store, manage and track all your customer data in one place.
- Store all customer contacts, job information, notes, emails and SMS communications in one, central location, for easy reference.
- Track all customer jobs, leads, estimates and job details to gain insights into buying behaviors.
- Create automatic notifications – to customers or employees to keep sales up and deliveries on time.
Supply forecasts
Go above and beyond, using customer data to predict what your customers will need – so you’re always ready and waiting to supply it.
- Proactively support customer needs with sales pipeline management and inventory requirements predictions, using data stored in Buildxact.
- Forecast demand based on customer quotes and orders.
Stay ahead of the game
Price and inventory volatility are causing custom home builders and pro dealers headaches. There is no magic solution, but effective and constant communication between all the parties involved, helps.
The key to a healthy relationship is communication and setting realistic expectations. Both sound very simple, but in most cases where relationships sour, these two factors have crumbled.
Custom home builders and suppliers need to have a synergistic relationship to be successful in the construction industry. Suppliers want to offer custom home builders the materials they need to complete high-quality projects quickly and efficiently. Builders rely on suppliers to provide those materials at prices that allow them to make a profit. Price volatility in the construction industry can be a pain point across the board. Still, technology can help keep all parties informed to avoid unwanted surprises and enough time to plan and make necessary adjustments.
A simple monthly payment includes customer support, training and upgrades.
