Break through customer remodeling fears 

A plumber working on a toilet installation in a bathroom

Movies and television shows poke fun at renovation projects gone wrong, but when your business is on the line, it’s no laughing matter. 

In this video, award-winning architect and builder David Pollard offers ways to reframe the negative thoughts customers can have about remodeling. By better understanding your market and your customer needs, you can manage your customers

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