Cooperative members to grow loyal customer base by strengthening customer service
AUSTIN, TEXAS – Sept. 7, 2022 – Through a new partnership with Buildxact, a global Software-as-a-Service company that provides a simple solution for dealers, residential builders and remodelers to better manage and grow their business, members of Do it Best can now offer custom home builders and pro remodelers a new set of collaborative online services that lead to timely, profitable home construction projects and greater revenue growth.
Do it Best members can access the Buildxact sales platform to add value and better serve their pro customers with live online access to material catalogs and pricing. Through this greater collaboration and support from their account managers, builders can quickly research and complete estimates to generate professional bids up to five times faster than using traditional pen and paper.
The Buildxact platform enables Do it Best members to create estimate templates for their customers. Templates not only save time but help prevent costly change orders and revisions resulting from builders overlooking important items.
As builders successfully win and manage more work, members can expect to see volume and order size increase, Steve Yates, Buildxact’s Executive Vice President of Enterprise Sales, said.
“With today’s turbulent construction economy, Do it Best members know how important it is to help builders make every job count,” Yates said. “Offering pricing and material quoting advice on Buildxact builds stronger and more loyal connections with their customers.”
Builders have immediate access to Do it Best pricing catalogs and templates via Buildxact. Do it Best members can then work with their builders on an all-in-one platform to complete takeoffs, research material and labor estimates, and quote customers. Because the software is cloud-based, Do it Best members and customers can collaborate anywhere, and at any time, with an internet connection.
Once a home construction project is under way, members and builders continue to work together to manage material delivery schedules and generate real-time invoices to make sure a project stays on time and on budget.
As builders increase their use of these digital tools, Do it Best members can generate predictive data to forecast future orders, to optimize inventory management and to suggest more suitable material selections.
“Do it Best is committed to giving its members the solutions necessary for long-term growth and success, “ said Russ Kathrein, Vice President of Lumber & Building Materials. “We are excited to offer Buildxact to our members so that they can bring their exceptional customer services to an online platform that makes building material purchasing more efficient.”
See Buildxact in action at the Do it Best Fall Market, Sept. 9-12, at the Indiana Convention Center, IN. Not attending the Fall Market? No problem! Book an online demo today and get a jump start on how you can build more customer loyalty and grow revenue.
About Do it Best
Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber and building materials buying cooperative in the home improvement industry. With annual sales surpassing $5 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 50 other countries.
Buildxact gives custom home builders, contractors and dealers control of their business to get the job done. Using simple features, job estimates take less time and ordering materials is possible 24/7 using integrated member price lists. Founded in 2011 in Australia with North American headquarters in Austin, Texas, Buildxact continues to expand its global presence with customers in the US, Canada, the UK, Australia and New Zealand.